These Terms of Service ("Terms") constitute a legally binding agreement between you and Starglow ("Company", "we", "us", or "our") regarding your use of the Starglow platform and all related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

Starglow is a Web3 entertainment platform that connects K-pop artists with fans through:

• NFT creation, trading, and collection
• Artist valuation and prediction markets
• Fan community and engagement tools
• Digital asset management
• Blockchain-based entertainment experiences
• Artist-fan interaction features

To use our Services, you must:

• Be at least 18 years old or the legal age of majority in your jurisdiction
• Have the legal capacity to enter into binding agreements
• Not be located in a jurisdiction where use of our Services is prohibited
• Comply with all applicable laws and regulations

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

5.1 Wallet Connection and Management

You may connect third-party cryptocurrency wallets or create wallets through our Services. You understand and agree that:

• Self-Custody Responsibility: You are solely responsible for securing and backing up your private keys immediately upon wallet creation
• Temporary Storage Notice: For wallets created through our platform, we may temporarily store encrypted credentials for convenience purposes only.YOU MUST BACKUP YOUR PRIVATE KEYS IMMEDIATELY to ensure full control and security of your assets
• Immediate Deletion: Upon completing your backup, all stored credentials are permanently deleted from our systems. We cannot recover lost private keys after deletion
• No Long-term Custody: We do not provide long-term custodial wallet services. All users must transition to self-custody immediately
• Transactions are irreversible once confirmed on the blockchain
• Network fees may apply to blockchain transactions

5.2 NFTs and Digital Assets

When you purchase or create NFTs through our Services:

• You obtain ownership rights to the specific NFT token
• Underlying content may be subject to separate license terms
• We do not guarantee the value or liquidity of NFTs
• Smart contract functionality may have limitations

5.3 Blockchain Risks

You acknowledge the inherent risks of blockchain technology, including:

• Network congestion and transaction delays
• Smart contract vulnerabilities
• Regulatory changes affecting blockchain services
• Potential loss of access to digital assets

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Engage in fraudulent or deceptive practices
• Harass, abuse, or harm other users
• Distribute malware or harmful code
• Attempt to gain unauthorized access to our systems
• Manipulate or exploit our Services
• Create multiple accounts to circumvent restrictions

7.1 Our Content

All content, features, and functionality of our Services are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

You retain ownership of content you create or upload. By using our Services, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content in connection with our Services.

7.3 Artist Content

Artist content, including music, images, and videos, is protected by copyright and may be subject to separate licensing agreements with artists and record labels.

8.1 Payment Methods

We accept the following payment methods:

• Credit and debit cards
• Bank transfers and virtual accounts
• Mobile payment services (Samsung Pay, Apple Pay, etc.)
• Cryptocurrency payments (Bitcoin, Ethereum, etc.)
• Easy payment services (Naver Pay, Kakao Pay, etc.)
• Other payment methods as made available

8.2 Payment Obligations

By making a payment, you agree to:

• Pay all applicable fees and taxes
• Provide accurate payment information
• Accept responsibility for all charges
• Comply with payment processor terms
• Accept that cryptocurrency transactions are irreversible

8.3 Digital Assets and NFTs

Purchases of digital assets, NFTs, and virtual items are:

• Final and non-refundable
• Subject to blockchain network fees
• Delivered to your connected wallet address
• Your responsibility to secure and maintain

8.4 No Refund Policy

ALL SALES ARE FINAL. Due to the digital nature of our Services and the irreversible nature of blockchain transactions, we do not offer refunds, returns, or exchanges for any purchases, including but not limited to:

• NFTs and digital collectibles
• Virtual currencies and tokens
• Digital content and premium features
• Event tickets and participation fees
• Subscription services

8.5 Fee Changes

We reserve the right to modify our fees at any time with reasonable notice. Price changes will not affect purchases already completed.

8.6 Taxes

You are responsible for all applicable taxes related to your use of our Services and any transactions conducted through our platform.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT AND TITLE
• ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT
• UNINTERRUPTED OR ERROR-FREE OPERATION

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

We may terminate or suspend your access to our Services at any time, with or without cause, with or without notice. You may also terminate your account at any time.

Upon termination, your right to use our Services ceases immediately. Provisions that should survive termination will remain in effect.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our Services after the effective date constitutes acceptance of the updated Terms.

If you have any questions about these Terms, please contact us:

• Email: contact@starglow.io
• Website: starglow.io
• Telegram: @starglow_support

Starglow ("Company", "we", "us", or "our") is a leading Web3 entertainment platform connecting K-pop artists with fans through blockchain technology, NFTs, and data-driven artist valuation. We provide services including NFT creation and trading, artist communities, fan engagement tools, and blockchain-based entertainment experiences.

We know your personal information is important. As a result, we process your personal information responsibly and in accordance with applicable laws and regulations.

This Privacy Policy ("Policy") describes how we process the personal information collected when you access our website at starglow.io, our Telegram Mini App, mobile applications, and related services (collectively, "Services").

Please read this Privacy Policy carefully. If you do not agree with this Privacy Policy or any part thereof, you should not access or use any part of the Services.

2.1 Information You Provide to Us

• Account Information: Email address, username, password, profile picture
• Profile Information: Name, date of birth, gender, location, biography
• Contact Information: Phone number, mailing address
• Payment Information: Credit card details, bank account information, virtual account details, cryptocurrency wallet addresses, mobile payment information
• Social Media Information: Connected social media accounts and profiles
• Identity Verification: Government-issued ID, KYC/AML documentation

2.2 Web3 and Blockchain Information

• Wallet Information: Cryptocurrency wallet addresses (MetaMask, etc.)
• NFT Data: Owned NFTs, transaction history, metadata
• Blockchain Transaction Data: Transaction hashes, amounts, timestamps
• Token Information: Token balances, trading activity
• Smart Contract Interactions: Contract addresses, function calls
• Temporary Wallet Management: For user convenience and security purposes only, we may temporarily store encrypted wallet credentials for wallets created through our platform. We strongly encourage and continuously remind users to backup their private keys immediately.Upon user backup completion, all stored credentials are permanently and irreversibly deleted from our systems. Users are solely responsible for securing their private keys after backup.

2.3 Artist and Fan Activity Information

• Artist Preferences: Followed artists, favorite content
• Fan Activity: Likes, comments, shares, support history
• Valuation Data: Artist valuation contributions and predictions
• Community Activity: Posts, comments, votes, polls
• Event Participation: Raffles, quests, contests, live events

2.4 Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Cookies and Tracking: Session cookies, analytics cookies
• Location Data: General location based on IP address
• Performance Data: App performance, crash reports

We use your personal information for the following purposes:

• Service Provision: To provide and maintain our Services, including account creation and management
• Web3 Functionality: To enable blockchain transactions, NFT operations, wallet connections, and provide temporary encrypted wallet management for user convenience.We do not desire to store private keys and actively encourage immediate backup and self-custody.
• Artist-Fan Connections: To facilitate connections between artists and fans, including personalized content
• Community Features: To enable community participation, voting, and social interactions
• Payment Processing: To process payments through various methods (cards, virtual accounts, cryptocurrency), handle transactions, verify payments, and manage digital asset purchases
• Security and Fraud Prevention: To protect against fraud, abuse, and security threats
• Analytics and Improvement: To analyze usage patterns and improve our Services
• Communications: To send important updates, notifications, and marketing communications
• Legal Compliance: To comply with legal obligations, including KYC/AML requirements
• Customer Support: To provide customer service and technical support

We may share your personal information in the following circumstances:

4.1 Service Providers

• Cloud hosting and storage providers
• Payment processors and financial service providers (including PortOne, card companies, banks, cryptocurrency exchanges)
• Analytics and marketing service providers
• Customer support and communication tools
• Security and fraud prevention services

4.2 Blockchain and Public Information

• Blockchain transactions are publicly visible on the blockchain
• NFT ownership and trading history may be publicly accessible
• Smart contract interactions are recorded on public blockchains

4.3 Legal Requirements

• To comply with legal obligations and regulatory requirements
• To respond to legal requests and court orders
• To protect our rights, property, and safety
• To prevent fraud and enforce our terms of service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

You have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing based on legitimate interests
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for processing

To exercise these rights, please contact us at contact@starglow.io. We will respond to your request within 30 days.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption of data in transit and at rest
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Access controls and employee training
• Secure development practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee the absolute security of your information.

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Other legally recognized transfer mechanisms

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Account information: Until account deletion plus 7 years for legal compliance
• Transaction records: 7 years for financial and tax purposes
• Marketing data: Until you opt-out plus 2 years
• Analytics data: Anonymized after 2 years
• Wallet credentials: Immediately and permanently deleted upon user backup completion. NO LONG-TERM STORAGE.Temporary storage only for user convenience until backup is completed.

We use cookies and similar tracking technologies to enhance your experience on our Services:

• Essential Cookies: Necessary for basic functionality
• Performance Cookies: Help us analyze usage and improve performance
• Functional Cookies: Enable enhanced features and personalization
• Marketing Cookies: Used for advertising and marketing purposes

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Services.

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Your continued use of our Services after the effective date of the updated policy constitutes acceptance of the changes.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: contact@starglow.io
• Website: starglow.io